DXD were approached by a partner in highways industry regarding an international airport in London. The pick-up and drop-off zone had become increasingly difficult to manage with a large amount of improper such as overstaying vehicles (avoiding the short-stay car park zones) resulting in inefficient traffic flow and frequently traffic jams.
The airport were employing a number of of parking attendants to manage the area manually, however, recording vehicle arrivals and departures manually was an impossible task - meaning the overstaying behaviour continued.
It was decided to introduce bay-by-bay parking sensors into the zone and build a mobile website interface for use by the attendants.
Bay sensors monitor occupancy and connect to variable message signs to direct drivers to empty areas of the drop-off zone quickly.
The mobile interface notes vehicle arrival times on a simple map-based interface. Free and occupied bays were clearly identifiable within the interface to allow the attendants to more efficiently utilise capacity. Furthermore, they could identify overstays accurately so that vehicles could be moved on after their allotted time had expired.
A reporting module provides management with detailed and accurate charts on vehicle throughput, average dwell times, overstay rates and more - invaluable information for planning future parking provision and managing the overall traffic flow around the airport.
The system proved successful in improving the traffic flow through the drop-off/pick-up zone - with traffic flowing freely visitor satisfaction is greatly improved.